Privacy Policy

This Privacy Policy describes how SoCalPark.com ("we," "our," or "us") collects, uses, and shares information about you when you use our website and services. We are committed to protecting your privacy and handling your personal information responsibly and transparently.

SoCalPark.com may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, email address, mailing address, phone number, or other similar identifiers.
  • Commercial Information: Parking reservation history, payment records, and transaction details.
  • Demographic Information: ZIP code, preferences, and interests you choose to share.
  • Internet or Network Activity: Pages visited, time spent on site, referring URLs, browser type, and device information.
  • Geolocation Data: General location derived from your IP address or, if you consent, precise location from your device.
  • Communications: Information you provide when contacting us, completing surveys, or participating in promotions.

2. How We Use Your Information

We use your personal information for the following business and commercial purposes:

  • To process your parking reservations and payments.
  • To send booking confirmations, receipts, and service-related updates.
  • To respond to your inquiries and provide customer support.
  • To send promotional communications about offers or services we believe may interest you, where you have provided consent or where permitted by law.
  • To conduct market research and improve our website, products, and services.
  • To analyze usage trends and personalize your experience on our website.
  • To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, or delivering services, subject to confidentiality obligations.
  • Legal Compliance: We may disclose information when required by law, regulation, court order, or to protect the rights and safety of SoCalPark.com, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

4. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) regarding your personal information.

Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information as defined by the CCPA: identifiers, commercial information, internet or network activity information, and geolocation data. We collect this information from you directly, automatically through your use of our website, and from third-party service providers.

Your California Privacy Rights

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the purpose for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain legal exceptions.
  • Right to Correct: Under the CPRA, you have the right to request correction of inaccurate personal information we maintain about you.
  • Right to Opt Out of Sale or Sharing: We do not sell your personal information for monetary consideration and do not share it for cross-context behavioral advertising.
  • Right to Limit Use of Sensitive Personal Information: To the extent we collect sensitive personal information, you may limit its use to what is necessary to provide requested services.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any privacy rights available under California law.

How to Submit a Request

To exercise your rights, you or your authorized agent may submit a verifiable consumer request by emailing us at info@socalpark.com with the subject line "California Privacy Request".

We will respond to verifiable requests within 45 days as required by law. We may need to verify your identity before processing your request.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic, remember your preferences, and improve your experience.

You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without them.

We may use both session cookies and persistent cookies. We do not use cookies to access your device beyond the data you share with us through the website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

9. Your Privacy Choices

  • Opt out of marketing emails at any time using the unsubscribe link in promotional emails.
  • Request access to, correction of, or deletion of your personal information by emailing info@socalpark.com.
  • Adjust your browser settings to control or block cookies.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

SoCalPark.com
Email: info@socalpark.com
Website: www.socalpark.com